Sam Hober

First, a special thank you to our customers for their patience, kindness and understanding during this difficult time.

New tariffs - only for packages going to the USA. Have started as of August 29th. An approximate breakdown is:

Regulatory fee $1.31

DHL fee per shipment for customs clearing and duty payments is $17

Import duty for ties - HTS number 6215.10.00 is 7.2%.

US tariff for imports from Thailand 19%

A very rough estimate is about 35% in total for duty, tariffs and fees - this is not an exact percent.

The total is billed directly to you via DHL similar to sales taxes and is not included in the price that you pay us. We have no connection with the tariffs. When you use DHL they will collect the tariff and send it to the government for you.

Currently the tariffs are being argued in the courts (a recent decision went 7-4 against most tariffs) - It is expected to go to the Supreme Court for the final decision.

Shipping via the Post Office for packages to the USA from many countries is currently not available due to the tariff situation. DHL Express is still available Worldwide.

On average around 10 business days to receive your order (includes the time to make your order - a signature is required) using DHL express. Around 12 days (no signature required) via the Post Office using ePacket Plus which has tracking.

Construction options are found in drop-down menus on the product pages.

The Tie Construction Options category has the options that aren't on the product pages.

Please email all questions before you order and ordering swatches to check color & texture is a very good idea as it is not possible to show exact colors on a computer monitor.

Kind regards,

David Hober